Getting Started

Appointments - Hoai-Thu Truong PhD - Palo Alto, CAThe first step is to call and leave me a message on my confidential voice mail (650) 327-3003. I will call you back and discuss your concerns; we will talk for 5-15 minutes. If we both agree we will set up an initial appointment to give us the opportunity for you to find out whether you are comfortable with me and my style of working and for me to see whether I think I can be of help to you.

Sessions

Sessions are 50 or 60 minutes long. We meet once a week or more often. In some situations I may offer 75 or 100 minute sessions.

Fees

My fee is $220 for a 50 minute session. I have a limited number of sliding scale and reduced fee spaces.

Insurance

I work with Stanford students through MHN/CardinalCare. I am also on the panel of providers (“in network”) with Beacon Health Options (formerly ValueOptions).

For other insurance companies, I am an “out of network provider.” If you have a PPO plan you will pay out of pocket for my services. Upon request I will give you a monthly statement which you can use to seek reimbursement from your insurance company.

Limitations of using insurance:

Using insurance to help cover the cost of psychotherapy makes therapy financially a possibility for many people. However, using insurance has many drawbacks. You lose some of your privacy in that I must give you a mental disorder diagnosis and have to communicate it with your insurance company. Usually I am required to report periodically on you, your treatment and progress made. The insurance company may deny services or may only allow for a limited number of sessions or may only cover crisis treatment.
For these reasons many people choose not to use insurance while seeking psychotherapy. We can discuss these concerns when we meet.

Payment

Payment is due at each session, unless other arrangements are made in advance. I accept cash or checks.

Please contact me for information about my current availability or if you have other questions about my practice.